Managing Change - Confusion and Uncertainty

What changes have you recently made in your business that have failed to produce the expected results or perhaps exceeded expectation?

How diligently did you analyse why and what have you learned from the experience?

Recent changes to the hand ball rules introduced by the football authorities have created confusion and uncertainty. Players, managers and commentators are agreed on the inconsistency and difficulty with interpreting the new rules. It has certainly created much debate and consternation amongst fans.

Successfully managing change can be challenging with a high percentage of initiatives failing to deliver the anticipated results. However, with the appropriate procedures you can significantly improve your success rate.

In these unique, economic circumstances, be helpful, and share your experience on how you successfully “pivoted” your business.